Privacy Policy
Last updated: March 2026
1. Who We Are
Mirti ("we", "us", "our") is a European jewellery brand selling handcrafted earrings online. This policy explains how we handle your personal data when you visit our website or place an order.
2. What Data We Collect
We collect information you provide directly:
- Name, email address, and shipping address when you place an order
- Payment information (processed securely by Shopify Payments — we never store card details)
- Email address if you subscribe to our newsletter
- Messages you send through our contact form
We also collect technical data automatically:
- Browser type and device information
- IP address and approximate location
- Pages visited and time spent on our site
3. How We Use Your Data
- To process and deliver your orders
- To communicate about your order (confirmation, shipping updates)
- To send marketing emails (only with your consent)
- To improve our website and customer experience
- To comply with legal obligations
4. Sharing Your Data
We share your data only with trusted third parties necessary to operate our business:
- Shopify — our e-commerce platform
- Shipping carriers — to deliver your orders
- Analytics providers — to understand site usage
We never sell your personal data to third parties.
5. Your Rights (GDPR)
If you are in the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Data portability
To exercise any of these rights, contact us at hello@mirti.eu.
6. Cookies
We use essential cookies to keep your cart and session active. We may also use analytics cookies (with your consent) to understand how visitors use our site.
7. Data Retention
We keep your order data for as long as necessary to fulfil our legal and accounting obligations. You can request deletion of your account data at any time.
8. Contact
For privacy-related enquiries, email us at hello@mirti.eu.